Legal Information
Terms and Conditions
1. Terms and Conditions
Organization Number: 556931-7893
Company: Flyttkalle AB
Website: www.flyttkalle.se
1.1 General information
Flyttkalle AB (hereinafter referred to as "we", "us", or "the company") offers moving services to both individuals and businesses. By utilizing our services, you as a customer accept our terms and conditions.
1.2 Services
We offer the following services:
- Residential moving
- Office moving
- Moving cleaning
- Storage and warehousing
- Heavy lifting
1.3 Booking and cancellation
Bookings for services can be made via our website, by phone, or by email. Cancellations or changes to a booking should preferably be made at least 48 hours prior to the agreed time. If cancellation occurs later, we reserve the right to charge a cancellation fee.
1.4 Prices and payment
Our prices are listed on the website and may vary depending on the service and scope of work. All prices are stated inclusive of VAT, unless otherwise specified. Payment should be made according to the method agreed upon at the time of booking. Unless otherwise agreed, payment is due within 20 days after the work has been completed.
1.5 Liability and insurance
Flyttkalle AB holds liability insurance according to current regulations. We cover damages that occur during the move and are caused by our staff. The customer is responsible for ensuring that valuable items, such as jewelry and cash, are handled safely and are not included in the items being moved.
1.6 Disputes
If a dispute arises between Flyttkalle AB and the customer, it should first be resolved through negotiation. If an agreement cannot be reached, the dispute will be referred to the National Board for Consumer Disputes (ARN) or a general court.
Cookies Policy
1. Cookies Policy
This cookies policy explains how Flyttkalle AB (organization number 556931-7893) uses cookies on our website www.flyttkalle.se.
1.1 What are cookies?
Cookies are small text files stored on your computer or mobile device when you visit a website. They are used to enhance your experience on the site and to collect information about how the site is used.
1.2 What types of cookies do we use?
Necessary cookies: These cookies are essential for the website to function properly and cannot be disabled in our systems.
Performance cookies: These are used to collect information about how visitors use our website, such as which pages are visited most frequently.
Functional cookies: These are used to remember your choices (e.g., language settings) to improve your experience on the site.
1.3 Managing cookies
You can choose to block or delete cookies at any time by adjusting your browser settings. Please note that some features of the website may be affected if you choose to block cookies.
1.4 Third-party cookies
We may use third-party cookies, such as those from Google Analytics, to analyze traffic on our website and improve our services.
Privacy Policy
1. Privacy Policy
Organization Number: 556931-7893
Website: www.flyttkalle.se
This privacy policy describes how Flyttkalle AB collects, uses, and protects your personal data in accordance with GDPR.
1.1 Collection of personal data
We collect personal data that you provide to us when you contact us, book a service, or use our website. The information we collect may include your name, contact details (phone number and email address), address, and payment information.
1.2 Use of personal data
The personal data we collect is used to:
- Process and manage your bookings
- Improve our service and communication
- Fulfill our legal obligations
1.3 Disclosure of data
We do not disclose your personal data to third parties without your consent, except when necessary to fulfill our agreements or comply with legal obligations (e.g., to authorities).
1.4 Your rights
You have the right to request information about the personal data we process about you, to have incorrect data corrected, and to have your data deleted under certain conditions. You also have the right to withdraw your consent to our processing of your data at any time.
1.5 Security
We take reasonable measures to protect your personal data from unauthorized access, loss, or alteration. Only authorized personnel have access to your information.
1.6 Changes to this policy
We may update this privacy policy as necessary. Any changes will be published on our website.
